Simplify Your IT Support Challenges

Personalized IT Support That Grows With Your Business

Today’s IT Challenges

Navigating IT challenges is crucial for any business, with issues like downtime, cybersecurity threats, inefficiencies, and scalability having far-reaching impacts. These are not just minor setbacks; they are significant obstacles to growth, productivity, and security.

Downtime translates to lost revenue, opportunities, and customer trust, as every minute offline is a minute your business isn’t thriving.-Cybersecurity threats endanger your critical data, risking customer trust, legal challenges, and your brand’s reputation.-Inefficient Systems slow operations, frustrating employees and giving competitors the edge.-Scalability Issues prevent your IT from growing with your business, forcing costly and disruptive updates.

We’re committed to transforming your IT headaches into strategic advantages. Our goal is to not just fix these issues but to preempt them, ensuring your technology propels your business forward, allowing you to focus on growth.

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Redefining IT Support

Open Approach redefines IT support, blending expertise with personalized service to address your unique challenges. We're not just providers; we're partners, committed to tailoring solutions that grow with your business. With us, you gain more than IT support; you gain a steadfast ally in your business journey, ensuring technology is your asset, not your obstacle.

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Expertise

Our team's deep knowledge ensures your IT needs are handled with precision and foresight.

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Customized Solutions

We create specific plans to meet your business's individual goals, optimizing performance and security.

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Reliable Partnership

Beyond solving problems, we focus on prevention and continuous support, establishing a foundation for your business to excel.

How We Work

Our approach to transforming your IT support experience is straightforward and effective.
This streamlined process ensures your IT support is a driving force for your business, not a distraction, enabling you to focus on what matters most.

Step 1
Assessment

We start by having a conversation about your IT needs and challenges, laying the groundwork for a tailored approach.

Step 2
Plan

We then craft a comprehensive plan detailing the steps to address your specific needs and challenges.

Step 3
Support

We then execute the plan and start supporting your business, allowing you to focus back on growing your business.enabling you to focus on what matters most.

Get Your Custom IT Support Plan

Our Clients

We’re proud of all the wins we’ve helped our clients achieve. Behind every win is a story of collaboration, communication, insight, and dedication to finding solutions that work.

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Manufacturing
Bennington Potters

Bennington Potters designs produce and markets beautiful, heirloom ceramics.

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Manufacturing
Champlain Valley Equipment

Vermont-based company that provides world-class parts, sales, and services for agricultural, light construction, and residential needs.

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Medical
Northern Tier Center For Health (NOTCH)

(NoTCH) is a primary-care practice serving multiple locations throughout Vermont’s Franklin and Grand Isle counties.

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IT Support FAQ's

Here are some frequently asked questions about our IT support services:

How does your pricing compare to others?

Our services are competitively priced, offering exceptional value without compromising on quality or responsiveness.

Do you offer short-term contracts?

Yes, we provide flexible short-term contracts to meet your business’s evolving needs, ensuring you’re never locked into a service that doesn’t suit you.

What sets Open Approach apart?

We blend in-depth IT expertise with custom solutions, focusing on your unique business needs for unparalleled support.

Can Open Approach meet the needs of my specific industry?

With extensive experience across various industries, we offer specialized support that comprehensively addresses your sector’s unique requirements.

What is the onboarding process like?

We prioritize a low-risk transition, ensuring a seamless switch with minimal disruption to your operations.

COMPANIES WE SUPPORT

BPotters IT Support Vermont
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