At Open Approach, we put our team out front, and we’re always ready to talk IT. Whether you’re adding new infrastructure, reaching out for support, or planning for the future, we’re here to help.

CEO
Scott Bernoudy
sbernoudy@openapproach.com

CSO/CTO
Andrew Krois
akrois@openapproach.com

Director of Internal Operations
Devon Klooster
dklooster@openapproach.com

Technical Account Manager & Sr. Systems Engineer
Scott Burleson
sburleson@openapproach.com

Sr. Support Technician
Pasha Aksoy
paksoy@openapproach.com

Account Coordinator
Hillary Ballek
hballek@openapproach.com

Sr. Systems Engineer
Steven Charbonneau
scharbonneau@openapproach.com

Service Coordinator
Sierra Hernandez
shernandez@openapproach.com

Client Relationship Manager
Alexis Hildebrand
ahildebrand@openapproach.com

Engineering Manager/Project Manager
Ted Hyldburg
thyldburg@openapproach.com

Systems Engineer
Derrick Kleckner
dkleckner@openapproach.com

Director of Technical Operations
Andrew Korb
akorb@openapproach.com

Client Relationship Manager & Marketing Coordinator
Emily Osiecki
eosiecki@openapproach.com

Systems Administrator
Steve Ostella
sostella@openapproach.com

Sr. Support Technician
Tyler Price
tprice@openapproach.com

Support Technician
Stephen Puckett
spuckett@openapproach.com

Systems Administrator
Joe Putnam
jputnam@openapproach.com

HR Generalist & Office Administrator
Becca Russell
brussell@openapproach.com

Technical Account Manager
Josh Suprenant
jsuprenant@openapproach.com

SecOps Engineer
Brandon Szych-Brown
bszychbrown@openapproach.com
Learn More About Us
At Open Approach, we have a different approach to IT. We think of it as a means to solve real-world business challenges that support growth and innovation. And we build platforms and provide support that naturally helps them grow.