Solutions | Strategic Planning | Standardized Operations Management

Standardized Operations Management

Keeping your environment in a clean and stable state is critical to your business’s everyday function. At Open Approach, we will continuously monitor your environment to keep it in tip-top shape so you don’t have to.

Our Services

Overview and Value

Now that your IT environment is set up and clean, it must be maintained. The challenge is ongoing standardization and management. To keep your IT environment optimized, you must monitor and audit your systems to prevent future problems.

Here at Open Approach, we don’t just onboard and forget about you. We preemptively and actively maintain your IT infrastructure to ensure it stays up and running through network alerts, workstation checks, potential outages, and much more. We focus on this so you can work without disruption or outages, seamlessly. In addition, to effectively manage the cost of your system, we perform continuous workstation and user audits to ensure system uptime and employee productivity.

What’s Involved

Our systems will automatically run in the background giving us the information we need to maintain your uptime.

RMM (Remote Monitoring & Management) software

We can access every one of our client’s computers and servers on the fly.

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Proactive Monitoring 24/7

We push out updates, check disk health, and receive alerts if anything on those systems requires a tech’s attention – all in the background.

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Fixed Before You Know It

Issues are resolved often before your end users notice them.

Looking to learn more?

No matter what IT problem you’re trying to solve — or what you need to prepare for long-term, we’re here to listen. We specialize in distilling complex challenges and solutions into concise language that every stakeholder can understand. And we do everything with an eye toward our ultimate goals: to increase your IT security and reliability, improve your efficiency, and keep your team and customers happy. Sounds good to you? Let’s talk!

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