Promotion & New Hire

Open Approach, Inc., Winooski, Vermont– Open Approach, a leading locally-owned, award-winning, and customer-focused Managed Service Provider (MSP) based in Burlington, VT, is excited to announce the promotion of Andrew Krois from Chief Operating Officer to Chief Technology Officer and Chief Security Officer.

With extensive leadership and technology experience, Andrew will now focus on driving the company’s technical direction and leading the development of a critical compliance and governance division. This division will emphasize supporting clients through their Cybersecurity Maturity Model Certification (CMMC) journey and providing ongoing compliance management. Andrew’s dedication to security and innovation will play a key role in ensuring Open Approach continues delivering cutting-edge IT solutions with a strong compliance focus, safeguarding client operations, and fostering long-term success.

In addition, Open Approach is pleased to welcome Jesse Metruk as the new Chief Operating Officer. With over 15 years of leadership experience in the technology sector, Jesse has a proven track record of delivering exceptional customer outcomes and promoting employee development. In this new role, Jesse will advance Open Approach’s mission of providing world-class support driven by local expertise to businesses in Vermont, New England, and beyond. Jesse is eager to drive innovation, enhance customized solutions, and strengthen client relationships, ensuring Open Approach continues to deliver top-tier services.

About Open Approach, Inc.
Open Approach is dedicated to providing innovative technology solutions and exceptional customer service to businesses across Vermont and beyond. With a focus on security, compliance, and long-term success, the company remains committed to delivering reliable and tailored IT support.

For over two decades, Open Approach has helped businesses build and maintain reliable, responsive, and secure IT networks and solutions. OA specializes in solving complex business challenges, from cloud and on-premise infrastructure to voice communications, server and desktop virtualization, workspace administration, and security.