Streamlined Vendor Support With Open Approach
The last thing you want to do in the middle of a busy work day is sit on hold with tech support for some piece of software that is crucial to your business.
Many times those techs can be difficult to understand, tough to work with, and can leave both parties frustrated and tired. That’s where we come in.
While it’s not exactly our cup of tea either, Open Approach IT support team is committed to working with 3rd party support to help troubleshoot your software.
Since we get to know your environment and how you use the software, we can usually work with those vendors in a streamlined fashion, getting to the bottom of the issue, and making the necessary changes to get things working again.
This means less headache for you, and a quicker resolution for us. Doing this makes us one of the most reputable Vermont IT companies.